return policy

clumsy world accepts returns of damaged or defective products within 30 days of purchase.

we offer store credit, exchange, or refund to the original payment method.

returned items must have no visible signs of wear or use.

discounted items are final sale and cannot be returned or exchanged.

to request a repair, fill out our repair request form and we’ll do our best to fix your treasured piece!

to initiate a return, please complete these steps:

~ reply to your order confirmation email to request a return

~ print the prepaid return shipping label that we will send you by email

~ send item(s) back to us using the label provided

♡ we appreciate you! ♡